INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Customer refund policy
In case accident or damage occurs, customers get a replacement the next day or get refunded the total amount paid within 7-business days.
Shipping
All orders for in-stock merchandise in before 2pm CST will be shipped the same day if possible. We reserve the right to change shippers if we feeel the service chosen would be better for the customer.
Return Policy
Authorization is required to return a product. Shipping costs for returns are the responsibility of the customer unless otherwise specified.
Can i track my order?
Yes, once your order has been validated, a tracking number will be sent to you so you can track your order while in transit. Regular SMS updates will be sent to you.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
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